Legal
Privacy Policy
Last updated: May 2026.
DeBugem Pest Control ("we," "us," "our") respects your privacy. This policy explains what information we collect when you visit our website at debugem.com or hire us for pest control services, how we use it, and the choices you have.
What we collect
When you submit a form, call us, or hire us for service, we may collect:
- Name, mailing address, phone number, and email address
- Service address (if different from mailing address)
- The nature of your pest issue (what you're seeing, when, where)
- Payment information (processed by our payment processor — we never store full card numbers)
- Service notes and photos taken during inspections, treatments, and follow-ups
When you visit the website, we automatically collect basic technical information — IP address, browser type, pages visited, time spent. This is standard web analytics and is used to improve the site.
How we use it
We use the information you provide to:
- Schedule, perform, and follow up on your pest control service
- Communicate with you about appointments, billing, and your account
- Send you our quarterly service reminders if you're enrolled in a recurring program
- Respond to questions and provide quotes
- Improve our services and our website
- Comply with FL Department of Agriculture, FDA, DBPR, and other regulatory documentation requirements
What we don't do
- We don't sell your information to anyone, ever.
- We don't share your information with marketers or third-party advertisers.
- We don't text you spam. (If you opt in to confirmation texts, we'll text appointment reminders only.)
- We don't share photos or notes from your job with anyone outside our team.
Cookies & analytics
Our website may use cookies for basic functionality (remembering your form selections, for example) and standard analytics. We may use Google Analytics or similar services to understand how the site is used in aggregate. You can disable cookies in your browser settings — most of the site will still work, just without remembering your preferences.
Third parties
We share information with third parties only when necessary to provide our service:
- Payment processor for credit-card transactions (industry-standard PCI-compliant)
- SMS provider if you opt in to text reminders
- Email service for appointment confirmations and quarterly reminders
- Regulators (FDACS, DBPR, FDA, AHCA) when required for compliance documentation — typically only commercial accounts
We require all third parties to handle your information confidentially.
Children's privacy
Our website is not directed to children under 13. We don't knowingly collect information from anyone under 13. If you believe we have, please contact us and we'll delete it.
Your choices
You can:
- Ask what information we have about you
- Ask us to correct or update information
- Ask us to delete your information (subject to recordkeeping requirements for active service contracts and regulatory compliance)
- Opt out of marketing emails or text reminders at any time (we'll keep service-related communications)
Email us at info@debugem.com or call (561) 310-6139.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top will reflect any changes. Material changes will be notified to active customers via email.
Contact us
DeBugem Pest Control
900 Barnett Dr, Unit F1
Lake Worth Beach, FL 33461
Phone: (561) 310-6139
Email: info@debugem.com
This privacy policy is provided for informational purposes and is not legal advice. For specific legal questions consult your attorney.